Value of Technology

As discussed in a previous article, effective and efficient technical support is defined by specific qualities. Yet like any other relationship, both parties must contribute for it to be successful. An IT technician’s ability to provide great service will be

You reach out for assistance when you can’t solve a problem yourself. Thus, you’re probably already frustrated with the situation. The expectation is that tech support will solve the problem and ease the frustration. However, an incompetent or inept help

“You get what you pay for.” This expression conveys the idea that the value of something is directly proportional to how much you paid for it. However, when purchasing information technology (hardware, software or services), cost is one of several

“Time is money” is particularly true for entrepreneurs.  Of all the resources a business owner can invest in their enterprise, time is the most finite. There will always be just 24 hours in a day. In the continuous balancing act