In the age of technology, the internet, and everything digital, computer literacy matters. This was something made even more evident with the arrival of the pandemic, as educational institutions, companies, and even government institutions rushed to push for digital professional
The Personal Computing Revolution
In the early days of personal computing, handling your information was straight forward – you (or your family) had one computer over which you had total control. In two short decades, however, personal computing has expanded in ways that were
Helping Your Tech Help You
As discussed in a previous article, effective and efficient technical support is defined by specific qualities. Yet like any other relationship, both parties must contribute for it to be successful. An IT technician’s ability to provide great service will be
4 Hallmarks of Great Technical Support
You reach out for assistance when you can’t solve a problem yourself. Thus, you’re probably already frustrated with the situation. The expectation is that tech support will solve the problem and ease the frustration. However, an incompetent or inept help
The Best Value for Your Tech Money
“You get what you pay for.” This expression conveys the idea that the value of something is directly proportional to how much you paid for it. However, when purchasing information technology (hardware, software or services), cost is one of several